When you have created your personalised letter or letters from Santa, you will be given a unique reference number for each letter as well as a payment reference. You can check the status of your letter(s) by entering these details below.
If you have not yet paid for your letter, please log in here instead
To check the progress of your order, please enter a letter reference (e.g. AB-0000-0000), payment reference (e.g. 0000000000) or your e-mail address into the boxes below:
If you wish to contact us, please click here
